الفندق الوطني القدس

This hotel is nothing like the pictures suggest. The rooms are old and decrepit, with moldy showers and a generally run-down feel. The hallway carpet is worn out and dirty, and the beds are extremely uncomfortable with awful, low-quality bedding. Despite being listed in the room description, there was no safe in the room, which was disappointing. The area did not feel safe at all, especially at night. We stayed one night only and changed hotels the following morning because we were so uncomfortable. Overall, I would not recommend this hotel.

It was okay. The beds seemed clean and we had all the basic necessities but the walls were not clean, the wall paper was falling off in our room, we only had two towels in our bathroom and our bathroom drain overflowed after we let the water out of the bathtub. The breakfast buffet was okay, basic necessities but nothing fancy. Then a guy at the front desk tried to rip me off after I tried to add on breakfast for some friends that we were traveling with! After some negotiating he offered to add on breakfast for half the price he was originally quoting me. It was too much so they decided to just not get breakfast there. Was not impressed. The location was okay. It was close enough to walk to the old city and other biblical sites but it was still a little bit of a walk.

Terrible experience. We booked a room for 4 people, yet only two towels were provided. There was no mini bar in the room. We had to request it separately, which is unacceptable for a hotel. The table in the room was broken. In the bathroom, both the overhead shower and the handheld shower were running at the same time, making it impossible to shower properly. Several lights were burned out. We asked for a remote control, and they brought it after two hours, and even then it did not work at all. This is extremely poor service and terrible maintenance. I am very angry and deeply disappointed. I would never recommend this hotel to anyone.

Wonderful , helpful staff. Enjoyable stay. Great location. Close to shopping and sight seeing.

I stayed at the National Hotel Jerusalem for 2 nights, and overall it was a pleasant experience. The location is the biggest highlight — very close to Masjidil Aqsa and perfect for anyone visiting for worship or exploring the Old City. The neighborhood feels friendly, lively, and safe to walk around. The hotel room is a bit old, but it was comfortable enough for my purpose since I came to visit Masjidil Aqsa, not for a staycation. One charming surprise was the cute and fluffy hotel cat that hangs around the lobby — such a sweet, calming presence after a long day of walking. The staff were helpful and the atmosphere welcoming. A good choice if you prioritize proximity to Masjidil Aqsa and a practical, homey place to rest.