فندق اوشن جراند رام الله

Great hotel Every thing is perfect

Room was enough for us. Family with 2 boys. (10+8) we took one big bedroom and 2 beds. Room was very clean. They put 4 bottles of water each time they clean. We were late for check out and they said it's OK for the delay. Service are so nice and the ppl working there are so nice and respectfull. Breakfast was delicious with alot of possibilities. Location is good with planty of parking and easy to arrive. Thank you for the hospitality.

It was so nice and we enjoy

Don’t go there !!! They make you over pay as they wish. We had several problems with the room such as big problems with the ac, problems with the doors etc. So we had to change the rooms quickly but noticed that there were a few drinks and snacks missing but we didn’t think much of it cause it’s not our responsibility to check that. When we were checking out they made us pay the missing things but on top of that they were so rude, not taking us seriously and not even trying to believe us at all. They should have checked everything before!! I‘m really unhappy with the service and such uncomfortable situations so I would not recommend anyone to go there cause guests should deserve best treatments or at least better ones.

I stayed at this hotel recently and had mixed feelings. The high prices and unappetizing food were disappointing, along with dirty plates that seemed unsanitary. The hotel's focus on money over guest experience was clear. However, the pool was nice, and the staff treated me well. Despite these good points, the problems with pricing, food, and cleanliness overshadowed the positives during my stay. I cannot recommend this hotel to anyone seeking a pleasant and enjoyable experience.